Terms of Service

Last Updated: November 2025

1. Agreement to Terms

By accessing or using the ProChew website (prochews.com) and purchasing our products, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Product Information and Availability

ProChew provides energy supplements designed for tactical professionals, first responders, and military personnel. We strive to ensure that product descriptions, pricing, and availability information are accurate. However:

  • Product availability is subject to change without notice
  • We reserve the right to limit quantities or discontinue products
  • Prices are subject to change and may vary based on promotions or market conditions
  • We reserve the right to correct pricing errors

3. Orders and Payment

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

Payment

Payment must be received before orders are processed. We accept major credit cards and other payment methods as displayed on our website. By providing payment information, you represent that you are authorized to use the payment method.

4. Shipping and Delivery

We ship to addresses within the United States. Shipping times and costs vary based on location and shipping method selected. Please note:

  • Delivery times are estimates and not guaranteed
  • Risk of loss passes to you upon delivery to the carrier
  • You are responsible for providing accurate shipping information
  • We are not responsible for delays caused by shipping carriers or customs

5. Returns and Refunds

We want you to be satisfied with your purchase. Our return policy includes:

  • Returns must be requested within 30 days of delivery
  • Products must be unopened and in original condition
  • Refunds will be issued to the original payment method
  • Shipping costs are non-refundable unless the return is due to our error
  • Contact us at info@prochews.com to initiate a return

6. Product Use and Safety

ProChew products contain caffeine and other active ingredients. By purchasing and using our products, you acknowledge:

  • You are 18 years of age or older
  • You have read and understood the product labels and warnings
  • You will use products as directed and not exceed recommended dosages
  • You should consult a healthcare professional if you have medical conditions or concerns
  • Products are not intended to diagnose, treat, cure, or prevent any disease

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of ProChew or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

8. User Conduct

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Transmit viruses, malware, or other harmful code
  • Impersonate any person or entity
  • Collect or harvest information about other users

9. Disclaimer of Warranties

THE WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROCHEW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE WEBSITE OR PRODUCTS. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCTS.

11. Indemnification

You agree to indemnify, defend, and hold harmless ProChew and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the website, violation of these Terms, or infringement of any third-party rights.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Oregon, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Information

For questions about these Terms of Service, please contact us:

ProChew
Email: info@prochews.com
Website: Contact Form